WHAT WE DO

RT4 Talent allows you to build you Contact Center Development Team in Mexico City, without sacrificing your own management culture and the way of getting things done.

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Contact Center IVR Integrations

Contact Center
IVR Integrations

Custom developments for projects. We build that specific piece of software to close that particular deal.

Our software architects are Contact Center experts, so they get a running start to get the job done, prioritizing time to market.

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Dedicated
IVR-Dev Teams

Dedicated
IVR-Dev Teams

Scale up your engineering team swiftly with a dedicated IVR development team.

Keep focus on your product while we provide a high-performance multidisciplinary scrum team.

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IVR Innovation
Lab

IVR Innovation
Lab

Boost your project with a team of experts with the Startup mindset.

Keep focus on Marketing and Sales while we build your IVR application and help you validate your solution, shortening time to market.

OUR COMMITMENT

Helping you innovate with a better experience
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Staff
Augmentation
Dedicated
Team
Outsourced
Development


15 Years of experience in the Contact Center Industry.



Experts in delivering end-to-end software development for Contact Center applications.

Proximity. Our staff is based in Mexico City that allow us to have real-time collaboration and close teaming proximity with our customers.



Our customers are leaders in their industries and segments. BPOs, Finance, Education, Retail, Healthcare, Hospitality, and Public Sector.

OUR CUSTOMERS
Walmart Logo

We provide all the voice services for Sam´s Club, Walmart, Walmart Express and Bodega Aurrera. We have installed 50 Avaya voice solutions across Mexico.

UPS Logo

We administer and support the Avaya Aura solution for 11 branches.

Scotiabank Logo

We give technical support to the Contact Center solution which includes inbound and outbound services for 1,730 agents.

Xcaret Logo

We operate all the Avaya Aura solution for the hotels, resorts, amusement parks, corporate offices, and the contact center.

Palace Resorts Logo

We give technical support to the Avaya Aura solution that includes rooms, offices, and the contact center.

Ticketmaster Logo

Our CCaaS solution provides the Contact Center services to the operation in Mexico.

Hard Rock Logo

We provide a UCaaS solution based on room occupancy as well as the solution for the Contact Center.

AICM Logo

We designed and installed the Data Center solution for the International Airport of Mexico City which includes a VMWare solution, storage, load balancing, high availability.

ABInBev Logo

With 800 agents, our CCaaS solutions provides services to the operation in Mexico, Peru, Colombia and Dominican Republic.

ASTATE Logo

Our CCaaS solution provides inbound and outbound services to the operation in Latin America.

OUR TECHNOLOGY PARTNERS

We are leaders in providing Contact Center services in Mexico across different industries and segments.

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Avaya, Google Cloud, Zendesk, Verint, MCM, Nextor, Intertel, AEI, Plantronics, Jabra, Duvoice.

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Huawei, Exteme, Dell, CloudFlare, H3C, Belden, Panduit, Fibrain, Totalplay.

Get in touch!

Get in touch with our team and learn more about what our services can do for your Contact Center – IVR development needs. Let´s talk about your new team.

Innovation, Near and Now
Office Address

Francisco Petrarca 336 Int. 201
Col. Polanco V Sección
Delegación Miguel Hidalgo
CDMX C.P. 11560

Contact info

sales@rt4talent.com

+1 469 249 10 90